Return and Refund Policy
At Thrust Trade Pvt. Ltd., your satisfaction is our priority. We offer a 7-day return window from the date of delivery. Unfortunately, we cannot accept returns or process refunds once this period has passed.
✅ Returns & Inspection
Once we receive your returned item, our team will carefully inspect it. You will receive an email confirmation regarding the approval or rejection of your request.
💰 Refund Process
If approved, your refund will be credited to your original payment method within 4–5 business days.
⏳ Delayed or Missing Refunds
If your refund has not been credited:
🏷️ Sale Items
Please note that sale or discounted items are non-refundable. Refunds are only applicable to regular-priced products.
♻️ Exchanges
We replace items only if they are defective or damaged. For exchanges, kindly email us at 📧 info@thrusttrade.in, and our team will assist you.
✅ Returns & Inspection
Once we receive your returned item, our team will carefully inspect it. You will receive an email confirmation regarding the approval or rejection of your request.
💰 Refund Process
If approved, your refund will be credited to your original payment method within 4–5 business days.
⏳ Delayed or Missing Refunds
If your refund has not been credited:
- Re-check your bank or card statement.
- Contact your bank/credit card provider as processing may take time.
- If the issue persists, reach us at 📧 info@thrusttrade.in.
🏷️ Sale Items
Please note that sale or discounted items are non-refundable. Refunds are only applicable to regular-priced products.
♻️ Exchanges
We replace items only if they are defective or damaged. For exchanges, kindly email us at 📧 info@thrusttrade.in, and our team will assist you.
Cancellation Policy
At Thrust Trade Pvt. Ltd., we understand that plans can change. That’s why we allow you to cancel your order within 12 hours of placing it.
📝 How to Cancel Your Order
Simply email us at 📧 info@thrusttrade.in with your order number, and our team will process your request promptly.
💰 Cancellation Charges
A 5% handling fee or ₹50 (whichever is higher) will be deducted from your refund amount.
If your order has already been dispatched, applicable shipping charges will also be deducted.
📌 Important: Orders cannot be cancelled once they are packed or shipped from our warehouse.
📝 How to Cancel Your Order
Simply email us at 📧 info@thrusttrade.in with your order number, and our team will process your request promptly.
💰 Cancellation Charges
A 5% handling fee or ₹50 (whichever is higher) will be deducted from your refund amount.
If your order has already been dispatched, applicable shipping charges will also be deducted.
📌 Important: Orders cannot be cancelled once they are packed or shipped from our warehouse.